Frequently Asked Questions
How The Prices Are So Low?
All WordPress items such as plugins and themes are licensed under the General Public Licence (GPL). This means that once we have purchased the item we are free to redistribute it if we choose to do so. Your membership to our site goes towards maintaining and buying the subscriptions to 3rd party theme and plugin authors. This form of crowd funding helps keep prices low and we can then pass this benefit on to you.
How to Download?
- If you have purchased a single product(s), then you can visit “My Account > Downloads” tab to download your products.
Do you provide technical support?
Basically Not. But We provide basic support for installing plugins and themes. If you require technical support regarding a theme or plugin then you will need to either purchase the product directly from the author or you will need to hire a freelancer to take a look for you. Alternatively you could ask us for paid help.
Not offering support is the way in which we are able to offer the products at the discounted price.
Plugins version outdated. Can i request new version?
Yes, You can open ticket, and we will update asap in business day. ( Normally less than 24 hours, except holidays period )
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How many sites can i use the plugin or theme on?
As many as you like. The plugins and themes are GPL licenced so you can use them as often as you like on as many sites as you like.
Are themes and plugins original?
The files that are available on this site are 100%. None of files has been not modified and do not contain malware.
We even use them on our site!
All themes and plugins can be directly downloaded from website of the producing company. We download to our website without any modification. You can use all the files on your website, mind at peace.
We do not sell any products downloaded from third-party resources.
How long can i use the downloaded plugins themes?
There is no limit on themes and plug-ins that you have installed any time.
How often new products updates released?
We usually add new products every day and publish new versions of the existing products. Please note we do not update products immediately and do not issue guarantee that the last version of each products will be added.
How can i properly update an already installed product?
The most simple and correct way to update the product is to replace the files of the old version of the product with the new version files. All product settings are saved, as they are stored in the database of the website. The second way is to delete the old version of the product, then download and activate the new version. In this case, the product settings may not be preserved, as in many products when they are removed there is a function to clear settings from the website database. Here it is worth noting an important nuance – sometimes developers are releasing a fundamentally new product update with a change in the structure of files, the structure of storing settings in the database, etc. In this case, the product is accompanied by instructions from the developer to switch to a new version, Update to the current version correctly.
Is it legal to use downloaded products without entering a licence key?
Yes, it is legal. All digital products on the website are released under GNU General Public License.
What are the guarantees that the products on the website do not contain malicious code, viruses or advertisements?
We provide open source software. You can check by yourself any product downloaded from our website and make sure that our files are downloaded directly from the developers and do not contain malicious code, viruses or ads.
To check the product for malicious code, for example, use the plugins Exploit Scanner, Wordfence, Acunetix WP Security, Sucuri Security, Antivirus, the service VirusTotal or the scanner Aibolit.